Your voice matters – We welcome your feedback, concerns and questions
Healthy Living NT values your input and believes in an efficient, fair, and accessible complaint resolution process. As outlined in our Consumer Charter, we're dedicated to addressing concerns promptly and effectively. Whether it's a concern, feedback or a complaint we're here to listen. You can reach out in person, in writing, or by phone using the provided contacts below. For a smoother resolution, consider discussing the issue directly with our staff or managers. Let us know your desired outcome – an apology, explanation, or a suggested change.
Your privacy is paramount; although anonymous complaints limit our investigation, we will always respect your preference.
Monday to Friday 8am to 4pm
Postal address: PO Box 40113, Casuarina NT 0811
Tuesday to Friday 8am to 12pm and 1pm to 4pm